Client Background:

A leading cloud-based logistics procurement platform connecting importers, exporters, logistics service providers, and cargo insurance companies wanted to develop a centralized online platform (web application) for insurance policies to automate existing manual tasks and integrate with their existing business clients.

Client Requirements:

Highly secure, scalable, and dependable solution.
Dynamic form fields, B2B and B2C applications on the same platform, a credit payment wallet, multi-country and language support, notification management, claim management, document storage and verification automation, bidding portal, product comparison, SSO implementation, configurable payment gateway, insurance company registration, and a custom rate engine.
Challenges:

The client had no technical support team and wanted a cost-effective approach due to budget constraints.
Quick turnaround time due to fierce competition and the inability to determine the cost of insurance policies.
The client also needed to hire an insurance expert, but it was a time-consuming task.
Solutions:

Adopted an agile methodology to deliver the project quickly.
Automated backend tasks, implementing CI/CD pipelines, and used pre-commit hooks to reduce code review time.
Designed more user-friendly interfaces, enabled brokers to register as business entities or agents, and incorporated a bidding system for end-users to compare products and invite clients.
Added auto-scaling features to make the product scalable, used design patterns for each service to make the source code extensible, and conducted rigorous testing to ensure better performance.
Developed custom features such as a fully customizable notification management system and a rate engine system to calculate product rates.
Outcomes:

The client was able to automate their existing manual tasks and streamline their procurement process, saving time and reducing the risk of human error.
The platform's scalable infrastructure and customizable features facilitated the client’s expansion and enabled them to provide better service to their clients.
The new platform integrated seamlessly with their existing systems, eliminating the need for additional technical support.
The project was delivered within the client's budget and timeline, allowing them to compete effectively with other logistics procurement platforms.
Tools & Technology: Django, EKS, S3, Redis, React JS, RabbitMQ, Jira, Gitlab, PostgreSQL, Figma, Celery, Prometheus, Graphana, Jmeter, Docker, Jenkins, RDS Proxy